Driven to improve the business of government… one Agency at a time
VA’s ‘Low Code’ Approach Accelerates Delivery of Benefits to Veterans

VA’s ‘Low Code’ Approach Accelerates Delivery of Benefits to Veterans

A low code approach has emerged as a way to deploy applications faster and more cost-effectively. Popularized in the private sector over the past few years, its use in government is gaining momentum. One such use case is the Department of Veterans Affairs. Its mission is to serve Veterans, their...

VA’s “Should Be” FITARA Scorecard

VA’s “Should Be” FITARA Scorecard

The Federal Information Technology Acquisition Reform Act (FITARA) was passed by Congress in December 2014. Since November 2015, the Government Accountability Office (GAO) has released two scorecards per year grading Federal agencies’ Information Technology (IT) performance. The objectives of the...

5 Things To Know About VA’s Acquisition Process

5 Things To Know About VA’s Acquisition Process

Working with the Department of Veterans Affairs (VA) can be a rewarding, impactful experience. It’s the federal government’s second largest Agency after the Defense Department, employing approximately 400,000 people at hundreds of medical facilities, benefit centers and national cemeteries. The...

9 Tips to Crafting a Winning VA Proposal

9 Tips to Crafting a Winning VA Proposal

Responding to a request for proposal, but unsure how to make it stand out? I have some helpful pointers before you put pen to paper.  In my 36 years in the Department of Veterans Affairs, I often chose or participated in the process to pick a winning bidder in response to an RFP. I dealt with all...

Guest Commentary

APM: graduates from nice-to-have to must-have

APM: graduates from nice-to-have to must-have

  Imagine if you were a passenger on an airline and the pilot announced, “I have no instruments in the cockpit, so please let me know if one of our engines stops running.” This is how many of the software applications in Veterans Affairs (VA) operated in the...

Let’s Make Communications (Inter)Personal

Let’s Make Communications (Inter)Personal

  Communication is an important aspect of any organization.  Whether it is a small local retail shop or a multi-national organization, effective communications can mean the difference between success and failure. In a geographically dispersed workforce such as...

Ready For HIMSS22? ‘VA Trail’ Will Help!

Ready For HIMSS22? ‘VA Trail’ Will Help!

HIMSS is great! It is an intellectually stimulating, entertaining, and productive way to perform market research into the latest ideas in health technology. HIMSS is also an excellent method to learn “hands-on” about products and personally engage with industry...

The Art of a Productive (VA) Sales Meeting

The Art of a Productive (VA) Sales Meeting

  It was 6:45AM on a Wednesday morning at VA headquarters, aka VACO. As Deputy Assistant Secretary for DevOps, I liked to personally greet my vendor guests as they arrived at the front door. Standing in the VA lobby, I winced as I watched visitors struggle...

Meet The InnoVAtor:

Jay Paluch Interview

Jay Paluch, Director, Operations Triage Group, Office of Information and Technology, US Dept. of Veterans Affairs (VA), sits with Bill James, President, Federal Business, LLC. They discuss the role played by the Triage group to address – event anticipate – trouble spots that arise in VA’s vast IT network.

Meet The InnoVAtor:

Jack Galvin Interview

Jack Galvin, Executive Director, End User Services, Veterans Affairs Office of Information and Technology, sits with Bill James, President, Federal Business, LLC. They discuss a wide range of topics including the challenges of providing VA’s end users the technology they need to serve Veterans.

Meet The InnoVAtor:

Michael Parrish Interview

Michael Parrish, VA’s Chief Acquisition Officer sits with James Gfrerer, CEO of Federal Business, LLC, and former VA CIO.  You’ll hear about Pathfinder, the new vendor portal, and other “major acquisition reforms” impacting how vendors can engage with their VA clients and prospects.